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You do not want to engage a external call center for your customer service or acquisition of new customers but use instead the expertise of your employees?
We offer an easy-to-use call center software, which will suggest the next contact and connect to the prospective customer. The employee can record the conversation and perform actions such as scheduling, bidding, mailing of brochures. Of course, our call center software is integrated seamlessly in all solutions from our house, so that CRM, ERP and telephony functions are just a click away.
Screenshot: Please click on image to enlarge the view. The screenshot shows the mask for the call center employees, on which he can perform all his activities.
For more details about our PowerNetWare Call Center, visit our special website www.gpn-crm.de |
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